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Shipping & Returns

Shipping

Once you have placed your order, you will receive an order confirmation by email and our staff will track down the item(s) that you purchased to prepare for shipping. All orders that are in-stock will ship within 2-3 business days*.

Killington Sports is proud to offer shipping via UPS with the exception of shipments to PO Box addresses which will be shipped via USPS. A tracking number will be sent to your e-mail as soon as your shipment is created.

*Orders for some trail signs can take up to three weeks to ship, depending on work load in the Killington sign shop. Give us a call at 802-422-6818 with any concerns.

At this time we have disabled the free in-store pickup option as none of our shops will be open until further notice.

International Shipping

We charge an international flat-rate of $20 per order.

Returns

We will gladly return select* full price merchandise in new, unworn condition with all tags present for a full refund up to 14 days from the date you receive your shipment. After 14 days, a store credit will be granted in the form of a Killington Resort gift card. To initiate a return, please log-in to your account and navigate to the Completed Orders section. From here you will have the ability to intiate a return authorization. Once your return has been approved, you will receive an email with further instructions.

Please email estore@killington.com or call 802-422-6818 to speak with our online specialist if you have any questions.

For any items purchased in-store, please call 802-422-6800 to speak with an in-store associate.

*All sales are final on goggles, helmets, hats, gloves, footwear and sale merchandise purchased at a 40% or more savings.